Our Technical Support team consist of fully field experienced engineers. In some distributor you will find many engineers come in and out very quickly. But it never happen at our team ,some of our engineers have work for this team more than ten years, some have more than 5 years and only a few who joined in the last 2 years. Our engineers is our asset, we treat them with ourway to get their loyality and dedication.
Before supporting customer at customer site, each engineer should pass internal and factory training. Non trained engineer will not allow to work at customer site alone. This is to assure our quality of technical support skill.
Each engineer specialize in each product. Specialization will made them more focus, more capable and more sharp to handle customer problem.
PT Unitama Analitika Perkasa was established in 1997 and started operating in 1998.